FAQ
Frequently Asked Questions
General Questions
What type of jewelry does Luxuria Jewels sell?
We specialize in premium-quality stainless steel jewelry designed for durability, elegance, and everyday wear.
Where is Luxuria Jewels based?
Luxuria Jewels is a family-run business based in Karachi, Pakistan, serving customers nationwide.
Is stainless steel jewelry safe for daily wear?
Yes. Our jewelry is rust-resistant, long-lasting, and suitable for daily use with proper care.
Do you have a physical store?
Currently, we operate online only to keep our prices affordable and accessible across Pakistan.
Shipping and Delivery
Do you ship all over Pakistan?
Yes, we deliver to all cities across Pakistan.
How long does order processing take?
Orders are processed within 1–2 working days after confirmation.
What is the delivery time?
Delivery usually takes 5–7 working days, depending on your location.
Do you offer free shipping?
Yes, free shipping all over Pakistan
Exchanges/Returns
Do you offer returns or refunds?
All products are non-refundable. Please review product details carefully before placing an order.
Is exchange available?
Yes,exchanges are allowed only if the item received is damaged or incorrect
What is the exchange request timeframe?
Exchange requests must be made within7–10 days, and damage must be reported within 24 hours of delivery along with an unboxing video.